Chloe joined Kantar from Watermelon Research. Chloe has over 9 years’ experience across the CX and research landscape, advising clients on how to better understand their customers and improve the overall experience. Chloe’s experience spans across marketing, new business and implementation, helping brands build programmes that deliver true ROI. Chloe has worked across multiple sectors including Financial services, Utilities, Travel & Tourism, Retail and Tech. Chloe is a member of the MRS and CIM. She is also a committee member for the &Thrive group, a network dedicated to helping women within research and marketing develop their careers through training and events.